{"nhtsa_id":11032252,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-05-05","date":"2026-04-29","document_id":"SSM 54646","mfr_campaign":null,"replaces":null,"component":"FUEL/PROPULSION SYSTEM; UNKNOWN OR OTHER; STRUCTURE:BODY","mfr_system":null,"summary":"Some 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a \"Refuel Error See Manual\" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be due to a concern with the replacement fuel filler door assembly. If diagnostics in the Workshop Manual (WSM), Section 501-14 Body > Handles, Locks, Latches and Entry Systems > lead to fuel filler door switch replacement, install a new fuel filler door assembly ordered from depot stock to correct this condition. Suspect parts have been cleared from parts depot inventory.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032252-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032252-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11032252","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"fuel-system","name":"Fuel system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer","2023_ford_explorer","2024_ford_explorer"]},{"make":"FORD","model":"EXPLORER HYBRID","year_from":2020,"year_to":2023,"match":"base","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer","2023_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}