{"nhtsa_id":11032247,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-05-05","date":"2026-04-29","document_id":"SSM 54787","mfr_campaign":null,"replaces":null,"component":"FUEL/PROPULSION SYSTEM","mfr_system":null,"summary":"Some 2020-2023 Aviator and 2025-2026 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a \"Refuel Error See Manual\" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be due to a concern with the replacement fuel filler door assembly. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and Ford is currently working on a solution for this condition that is expected Q3 2026. Further replacement of the fuel filler door assembly will not resolve this condition at this time. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the \"Submit Global Concern Report (GCR)\" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) a","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032247-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032247-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11032247","components":[{"id":"fuel-system","name":"Fuel system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_explorer","2026_ford_explorer"]},{"make":"FORD","model":"EXPLORER HYBRID","year_from":2025,"year_to":2026,"match":"base","vehicle_ids":["2025_ford_explorer","2026_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator","2022_lincoln_aviator","2023_lincoln_aviator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}