{"nhtsa_id":11032021,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-05-04","date":"2026-04-16","document_id":"SA-025-26","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","mfr_system":"Google Assistant","summary":"DESCRIPTION Some customers may experience Google Assistant Improper Operation. 1. The vehicle’s location and the location indicated by voice input are far apart. Example: The attached video shows that the vehicle is in Irvine, CA; however, when the driver asked for directions, the system responded with a location in Washington State. Temorary Workaround Search the navigation destination manually, instead of using Google Assistant . REPAIR PROCEDURE Perform Factory Reset NOTE: Factory Reset will remove all customer settings. In addition, the pre-installed applications will also be reset to their factory settings. Get permission from the customer before you proceed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032021-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032021-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11032021","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_mazda_cx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}