{"nhtsa_id":11031944,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-05-02","date":"2026-04-09","document_id":"LI91-18-N-080032","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY","mfr_system":null,"summary":"Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects left on the seats for extended periods of time (pressure marks) • objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle) • light initial creases due to vehicle handling • light creases in the outer covers originating from the production process (missing finish) Remedy Heat treatment of the seat covers using heat gun and plastic wedge (Please see provided video)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031944-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031944-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11031944","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FREIGHTLINER","model":"SPRINTER (VS30)","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_freightliner_sprinter","2020_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 1500","year_from":2021,"year_to":2024,"match":"base","vehicle_ids":["2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 2500","year_from":2021,"year_to":2024,"match":"base","vehicle_ids":["2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 3500","year_from":2021,"year_to":2024,"match":"base","vehicle_ids":["2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 4500","year_from":2021,"year_to":2024,"match":"base","vehicle_ids":["2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER (VS30)","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2021,"year_to":2025,"match":"base","vehicle_ids":["2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter","2025_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2021,"year_to":2025,"match":"base","vehicle_ids":["2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter","2025_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2021,"year_to":2025,"match":"base","vehicle_ids":["2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter","2025_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2021,"year_to":2024,"match":"base","vehicle_ids":["2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}