{"nhtsa_id":11031856,"type":"service_campaign","type_name":"Service campaign","date_added":"2026-05-01","date":"2026-04-15","document_id":"SC363_DPSM","mfr_campaign":"SC363","replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC363) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. Depending on the results of the inspection, the 8-speed Automatic Transaxle (A/T) may require replacement in 12 units of 2025-2026 MY K5 vehicles manufactured from April 7, 2025 through October 1, 2025, 5 units of 2026 MY Sportage vehicles manufactured from June 11, 2025 through August 19, 2025, and 184 units of 2025-2026 MY Carnival vehicles manufactured from February 20, 2025 through September 17, 2025.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031856-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031856-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11031856","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"CARNIVAL","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_kia_carnival","2026_kia_carnival"]},{"make":"KIA","model":"K5","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_kia_k5","2026_kia_k5"]},{"make":"KIA","model":"SPORTAGE","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_kia_sportage"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}