{"nhtsa_id":11031632,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-04-28","date":"2026-04-24","document_id":"SSM 54773","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2021-2023 Nautilus vehicles may exhibit inoperative phone as a key and no communication with the remote function actuator (RFA) module. There may also be diagnostic trouble code (DTC) U0214 stored in various modules for loss of communication with the RFA module. To correct the condition, remove the RFA fuse (F19) located in the body control module (BCM). After one minute, reinstall the fuse to re-establish communication with the RFA module. Reprogram the RFA module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G617 and labor operations 12651D and 12651D4.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031632-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031632-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11031632","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["U0214"],"topics":[],"vehicles":[{"make":"LINCOLN","model":"MKX","year_from":2007,"year_to":2007,"match":"exact","vehicle_ids":["2007_lincoln_mkx"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_lincoln_nautilus","2022_lincoln_nautilus","2023_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}