{"nhtsa_id":11031577,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-04-27","date":"2026-04-06","document_id":"B650926","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"The customer reports that the Intelligent Personal Assistant (IPA) does not respond to the \"Hey BMW\" wakeup word, or to the push-to-talk (aka voice activation) button on the steering wheel. Also, various voice commands are possibly not correctly executed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031577-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031577-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11031577","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"230I","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_bmw_230i"]},{"make":"BMW","model":"X1","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_bmw_x1"]},{"make":"BMW","model":"X2","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_bmw_x2"]},{"make":"BMW","model":"X3","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_bmw_x3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}