{"nhtsa_id":11031557,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-04-25","date":"2026-04-24","document_id":"LI77.21-P-080504","mfr_campaign":null,"replaces":null,"component":"VISIBILITY/WIPER","mfr_system":null,"summary":"Complaint The panoramic sliding sunroof operates in a stepped movement. The panoramic roof becomes denormalized without an apparent reason (not directly after control unit replacement). Automatic operation of the glass panel and roller sunblind is not possible; only tip‑mode operation is available. Cause Resetting the panoramic roof control unit (PSD, A98, N70/1, TSSR223) can lead to loss of normalization. The root cause for the control unit reset is currently under investigation. Remedy Contribution to cause analysis: • Print the attached document “Panoramic Roof Customer Questionnaire.” • Complete the questionnaire together with the customer. • Open a TIPS case and attach the completed questionnaire. • Submit the TIPS case to the Body / Chassis / Entertainment inbox. Repair: Perform Initial Start‑Up of the panoramic roof control unit (PSD, A98, N70/1, TSSR223).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031557-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031557-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11031557","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"E 450 4MATIC ALL-TERRAIN","year_from":2024,"year_to":2026,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E53 E 4MATIC+ ALL-TERRAIN","year_from":2026,"year_to":2026,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}