{"nhtsa_id":11031299,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-04-14","date":"2026-04-09","document_id":"SSM 54734","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2024 F-150 vehicles may exhibit a condition where the volume is limited to 14 with a \"MyKey volume limited\" message in the SYNC screen. To resolve this concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. If a battery reset does not resolve this solution inform customers that engineering is currently working on a solution. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a customer's vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the \"Submit Global Concern Report (GCR)\" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Include the article number of this message in the text of the form. Do not use the \"Report A Problem\" link to submit a report for this condition. For claiming, use causal part 10849 and labor operation 10654C.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031299-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031299-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11031299","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}