{"nhtsa_id":11031296,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-04-14","date":"2026-04-08","document_id":"SSM 54728","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","mfr_system":"audio system","summary":"Some 2025-2026 F-150 vehicles may exhibit an intermittent or constant no audio/no volume condition and/or the inability to change SiriusXM® channels using presets. This may be due to the software in the audio control module (ACM). To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18C869 and labor operations 12651D and 12651D4.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031296-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11031296-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11031296","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_f-150","2026_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}