{"nhtsa_id":11030644,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-04-03","date":"2026-03-18","document_id":"SA-017-26","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"MyMazda App","summary":"DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. Recovery The error is intermittent and may recover on it's own during a different drive cycle. Do not perform any repairs at this time. Advise the customer that Mazda is aware of the condition and is currently working on a resolution. As soon as a resolution becomes available, this Service Alert will be promptly updated and re-released. Note: Check \"Messages --> Activity History\" on the customer's device because the cause might be related to keys inside the vehicle, door/hood/liftgate open.........ect..","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11030644-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11030644-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11030644","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_mazda_cx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}