{"nhtsa_id":11030295,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-03-28","date":"2026-03-26","document_id":"LI91.10-P-078305","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; STRUCTURE:BODY","mfr_system":null,"summary":"Complaint The \"easy entry and exit feature\" function deactivates itself after a brief period. (see attachment) Cause The cause is currently being investigated. Remedy Update the HU7 to the latest software version, then perform a factory reset of the HU7. Steps to perform factory reset: Navigate to Settings > System > Reset > Reset to factory settings and confirm If the problem persists, please record HU7 log and also a trace of the Body CAN (For Star 2 Body Can 1 and for Star 3 Body Can 2) during the symptom and send via a TIPS case to the Body/Chassis/Entertainment inbox. Note: Only collect and submit the log and trace if the symptom can be reliably reproduced.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11030295-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11030295-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11030295","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"A 220","year_from":2019,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"A 220 4MATIC","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG A35","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG A35 4MATIC","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG 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The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}