{"nhtsa_id":11030107,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-03-18","date":"2026-03-12","document_id":"SSM 54655","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":"speaker sound/noise","summary":"Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may exhibit a concern of inoperative, rattling, crackling and/or distorted sound from one or more speakers (but not all speakers). This may be due to other components located near the suspect speaker. Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Pinpoint Test D (2020-2024 Explorer/Police Interceptor Utility, 2025-2026 Aviator) and Pinpoint Test E (2020-2024 Aviator, 2025-2026 Explorer/Police Interceptor Utility) have been updated with additional direction when isolating the cause of the condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11030107-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11030107-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11030107","components":[],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2026,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer","2023_ford_explorer","2024_ford_explorer","2025_ford_explorer","2026_ford_explorer"]},{"make":"FORD","model":"EXPLORER POLICE INTERCEPT","year_from":2020,"year_to":2023,"match":"base","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer","2023_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2026,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator","2022_lincoln_aviator","2023_lincoln_aviator","2024_lincoln_aviator","2025_lincoln_aviator","2026_lincoln_aviator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}