{"nhtsa_id":11030105,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-03-18","date":"2026-03-11","document_id":"SSM 54647","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"Some 20242026 Nautilus vehicles built on or before 06-Nov-2025 may exhibit an inoperative driver and/or front passenger heated seat with diagnostic trouble code (DTC) B1208:2A stored in the driver seat module (DSM) and/or DTC B120A:2A in the passenger front seat module (SCMB). Inform the customer that Ford is currently working on a solution for this condition that is expected Q2 2026. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available. If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the \"Submit Global Concern Report (GCR)\" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the \"Report A Problem\" link to submit a report for this condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11030105-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11030105-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11030105","components":[{"id":"seats","name":"Seats","parent":null}],"codes":["B1208","B120A"],"topics":[],"vehicles":[{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_lincoln_nautilus","2025_lincoln_nautilus","2026_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}