{"nhtsa_id":11029538,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-03-04","date":"2026-02-28","document_id":"SSM 54613","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"Some 2025-2026 Expedition/Navigator vehicles may exhibit misalignment of the 3rd row power folding seats when in the full upright position after performing a reset for an obstruction event. This may be due to the software in the power fold seat module (PFSM). This module may also be referenced as the seat control module J (SCMJ). Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. If a vehicle comes in for this condition, instruct the customer that resetting the 3rd row power folding seats a second time will correct the condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> The 3rd row power seat reset is performed with the following relearn procedure:<br /> 1. Start the vehicle and open the liftgate/tailgate.<br /> 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent from folding/unfolding.<br /> 3. Slide the 2nd row seats forward.<br /> 4. Press the center 3rd power fold","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11029538-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11029538-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11029538","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_expedition","2026_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_lincoln_navigator","2026_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}