{"nhtsa_id":11028848,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-02-17","date":"2026-02-16","document_id":"SSM 54581","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM; VISIBILITY/WIPER","mfr_system":null,"summary":"Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the \"Submit Global Concern Report\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11028848-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11028848-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11028848","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_explorer","2026_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_lincoln_aviator","2026_lincoln_aviator"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_lincoln_nautilus","2025_lincoln_nautilus","2026_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}