{"nhtsa_id":11028798,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-02-12","date":"2026-02-06","document_id":"SSM 54556","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; UNKNOWN OR OTHER","mfr_system":null,"summary":"All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11028798-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11028798-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11028798","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_lincoln_aviator"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_lincoln_nautilus","2025_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}