{"nhtsa_id":11027750,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-01-21","date":"2026-01-21","document_id":"TSB_ELE411","mfr_campaign":"SA640","replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"ELE","summary":"TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN FACTORY RESET THROUGH DEALER MODE (SA640) - This bulletin provides information on accessing the Dealer Mode function on 2025MY Telluride (ON) models equipped with an Audio Video Navigation (AVN) head unit and performing a Dealer Mode Factory Reset. A factory reset is required on certain 2025MY Telluride (ON) vehicles produced between December 2, 2024, and November 17, 2025, as incomplete initialization of the head unit during manufacturing may prevent the telematics system from properly connecting to U.S. networks, resulting in Kia Connect activation issues. Other AVN functions, including rear‑view camera display, are not affected by this condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11027750-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11027750-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11027750","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"TELLURIDE","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_kia_telluride"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}