{"nhtsa_id":11026989,"type":"other","type_name":"Other","date_added":"2026-01-05","date":"2025-12-19","document_id":"CS2311_OWNR_PC201","mfr_campaign":"CS2311","replaces":null,"component":"STRUCTURE:BODY","mfr_system":null,"summary":"CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 19, 2025 through December 31, 2025)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026989-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026989-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11026989","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"FORTE","year_from":2011,"year_to":2016,"match":"exact","vehicle_ids":["2011_kia_forte","2012_kia_forte","2013_kia_forte","2014_kia_forte","2015_kia_forte","2016_kia_forte"]},{"make":"KIA","model":"FORTE KOUP","year_from":2011,"year_to":2015,"match":"base","vehicle_ids":["2011_kia_forte","2012_kia_forte","2013_kia_forte","2014_kia_forte","2015_kia_forte"]},{"make":"KIA","model":"FORTE KOUP","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_kia_forte-koup"]},{"make":"KIA","model":"RIO","year_from":2011,"year_to":2021,"match":"exact","vehicle_ids":["2011_kia_rio","2012_kia_rio","2013_kia_rio","2014_kia_rio","2015_kia_rio","2016_kia_rio","2017_kia_rio","2018_kia_rio","2019_kia_rio","2020_kia_rio","2021_kia_rio"]},{"make":"KIA","model":"SEDONA","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_kia_sedona"]},{"make":"KIA","model":"SOUL","year_from":2010,"year_to":2022,"match":"exact","vehicle_ids":["2010_kia_soul","2011_kia_soul","2012_kia_soul","2013_kia_soul","2014_kia_soul","2015_kia_soul","2016_kia_soul","2017_kia_soul","2018_kia_soul","2019_kia_soul","2020_kia_soul","2021_kia_soul","2022_kia_soul"]},{"make":"KIA","model":"SPORTAGE","year_from":2011,"year_to":2014,"match":"exact","vehicle_ids":["2011_kia_sportage","2012_kia_sportage","2013_kia_sportage","2014_kia_sportage"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}