{"nhtsa_id":11026975,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-01-05","date":"2025-12-19","document_id":"ATS30025","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Tech Line Summary - Customers who have purchased the Accessory CarPlay /Android Auto upgrade are complaining that a pop-up message appears on the audio unit display stating, “Please insert USB drive containing valid software license file, and press OK button”. When this message is displayed, the audio unit is not responsive to control inputs, however the rear-view camera remains fully functional.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026975-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026975-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11026975","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"ACCORD","year_from":2018,"year_to":2022,"match":"exact","vehicle_ids":["2018_honda_accord","2019_honda_accord","2020_honda_accord","2021_honda_accord","2022_honda_accord"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}