{"nhtsa_id":11026654,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-12-17","date":"2025-12-10","document_id":"9100732","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY; ELECTRICAL SYSTEM","mfr_system":null,"summary":"If the power liftgate exhibits operating noise during opening or closing but functions normally, follow these instructions: 1. Do NOT replace the Power liftgate if: -The liftgate opens and closes properly, and -The customer concern is only operating noise. 2. Replacement is ONLY recommended if: -There is an abnormal sound (e.g., grinding, scraping, knocking), -A functional issue exists (binding, stall, failure to open/close), -There is visible damage, or -Relevant DTCs are present. 3.If you hear grinding, scraping, or any abnormal sound, parts can be replaced. -Describe the issue clearly in the narrative. -If possible, record the sound and attach it to the narrative.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026654-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026654-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11026654","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_jeep_grand-cherokee","2025_jeep_grand-cherokee","2026_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE 4XE","year_from":2024,"year_to":2026,"match":"base","vehicle_ids":["2024_jeep_grand-cherokee","2025_jeep_grand-cherokee","2026_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE L","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_jeep_grand-cherokee-l","2025_jeep_grand-cherokee-l","2026_jeep_grand-cherokee-l"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}