{"nhtsa_id":11026548,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-12-11","date":"2025-12-02","document_id":"08-389-25","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"R1H Radio Software USB Update to U33.43 Customers may experience one or more of the following: ● Pressing the left steering wheel control to cycle through the presets, skips through several of the preset channels and calls other SXM stations not on the preset list. ● After an overnight sleep cycle, preset bar stays blank in the Media tab and media widget. ● Whenever the \"Navigation Turn-by-Turn Displayed in Cluster\" button is checked, once a different tab is selected, the previously checked box becomes unchecked This bulletin involves updating the software to U33.43.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026548-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026548-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11026548","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_chrysler_pacifica","2024_chrysler_pacifica","2025_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2023,"year_to":2025,"match":"base","vehicle_ids":["2023_chrysler_pacifica","2024_chrysler_pacifica","2025_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_chrysler_voyager","2024_chrysler_voyager","2025_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}