{"nhtsa_id":11026487,"type":"service_campaign","type_name":"Service campaign","date_added":"2025-12-08","date":"2025-12-08","document_id":"N252536940","mfr_campaign":"N252536940","replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Customer Satisfaction Program. On certain vehicles listed above, the customer was mistakenly double charged for components already included in the Cargo Convenience Package (RPO PDP). This specifically includes: VQQ $595.00, VRS $275.00, and W2D $95.00. Dealers will provide the customer with a reimbursement check in the amount of $965.00 USD.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026487-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026487-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11026487","components":[],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ESCALADE","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_cadillac_escalade"]},{"make":"CADILLAC","model":"ESCALADE ESV","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_cadillac_escalade-esv"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}