{"nhtsa_id":11026318,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-12-05","date":"2025-11-18","document_id":"T-SB-0086-25","mfr_campaign":"T-SB-0086-25","replaces":null,"component":"STRUCTURE:BODY","mfr_system":null,"summary":"Some 2020 – 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the Power Back Door (PBD) will not open or close and/or stops moving while opening or closing. A modified PBD unit assembly is available to address these conditions.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026318-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11026318-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11026318","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"HIGHLANDER","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_toyota_highlander","2021_toyota_highlander","2022_toyota_highlander","2023_toyota_highlander"]},{"make":"TOYOTA","model":"HIGHLANDER HYBRID","year_from":2020,"year_to":2023,"match":"base","vehicle_ids":["2020_toyota_highlander","2021_toyota_highlander","2022_toyota_highlander","2023_toyota_highlander"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}