{"nhtsa_id":11025955,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-12-02","date":"2025-11-21","document_id":"25-SS-003H TSB","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"Some Santa Cruz (NXT) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. Follow the procedure in this bulletin to identify the source of the noise and replace the rear shock absorbers on affected vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025955-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025955-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11025955","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HYUNDAI","model":"SANTA CRUZ","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_hyundai_santa-cruz","2023_hyundai_santa-cruz","2024_hyundai_santa-cruz"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}