{"nhtsa_id":11025718,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-11-26","date":"2025-11-22","document_id":"08-382-25","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 Customers may experience the following: ● No connectivity. This bulletin involves flashing the TBM to the latest software level in the case that the FOTA did not function.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025718-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025718-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11025718","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_2500"]},{"make":"RAM","model":"3500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_3500"]},{"make":"RAM","model":"4500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_4500"]},{"make":"RAM","model":"5500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}