{"nhtsa_id":11025542,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-11-14","date":"2025-11-12","document_id":"LI27.60-P-079970","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Complaint Shift quality complaints when braking during 2-1 coasting downshifts in Sport Plus (S+) drive mode. Cause Software application. Remedy 1. Perform IPR and follow the instructions. 2. Perform software update on transmission control unit VGS2NAG3M (N15/15), available since 09/2025. (New software numbers) A0019021921 A0019022121 3. In Xentry, go to transmission control unit under Special Functions > Special Function: Reset Learned Values (Deceleration Mode). 4. Perform standstill adaptation. NOTE: All steps (software update, resetting learned values, and standard adaptation) must be completed to fully resolve the complaint.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025542-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025542-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11025542","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG GLE53","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE53 4MATIC+","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE53 4MATIC+ COUPE","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63 S","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63 S 4MATIC+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63 S 4MATIC+ COUPE","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2020,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350 4MATIC","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450 4MATIC COUPE","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450E 4MATIC","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 580","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 580 4MATIC","year_from":2022,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}