{"nhtsa_id":11025495,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-11-13","date":"2025-11-06","document_id":"08-369-25","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY; ELECTRICAL SYSTEM","mfr_system":null,"summary":"SOS Light Is On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B143A-13 - Microphone 1 - Circuit Open. ● B143D-13 - Microphone 2 - Circuit Open. Customers may also comment on one or more of the following: ● SOS light is illuminated. ● Customer can hear incoming calls but can't be heard on the other end. This bulletin involves replacing the **Microphone, Audio** assembly.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025495-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025495-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11025495","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B143A","B143D"],"topics":[],"vehicles":[{"make":"JEEP","model":"GLADIATOR","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_jeep_gladiator","2025_jeep_gladiator"]},{"make":"JEEP","model":"WRANGLER","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_jeep_wrangler","2025_jeep_wrangler"]},{"make":"JEEP","model":"WRANGLER 4XE","year_from":2024,"year_to":2025,"match":"base","vehicle_ids":["2024_jeep_wrangler","2025_jeep_wrangler"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}