{"nhtsa_id":11024552,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-10-29","date":"2025-10-22","document_id":"08-349-25","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Radio USB Software Update to U40.20 The customer may comment on one or more of the following: ● Compass is not working. ● Navigation screen intermittently freezes. ● Black bar appears over the media screen as if the radio is in night mode (Rearview Camera (RVC) Functions Normally) This bulletin involves inspecting the software level and updating the software to U40.20.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11024552-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11024552-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11024552","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2026,"year_to":2026,"match":"base","vehicle_ids":["2026_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}