{"nhtsa_id":11024300,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-10-15","date":"2025-10-09","document_id":"08-339-25","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update From R5N to R5T Software Level The customer may comment on the following: ● Radio screen displays \"Uconnect Box Error\" with the message \"Uconnect Box requires service. Please visit an authorized dealer\" Fig. 1. Rear View Camera (RVC) functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5N to R5T software level.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11024300-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11024300-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11024300","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ram_1500","2026_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}