{"nhtsa_id":11024276,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-10-14","date":"2025-10-10","document_id":"LI91.10-P-078305","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"Complaint The \"Easy entry and exit feature\" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy Update the HU7 to the latest software version, then perform a factory reset of the HU7. Steps to perform factory reset: Navigate to Settings > System > Reset > Reset to factory settings and confirm. If the problem persists, please record HU7 log and also a trace of the Body CAN (For Star 2 Body Can 1 and for Star 3 Body Can 2) during the symptom and send via a TIPS case to the Telematics team. 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The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}