{"nhtsa_id":11024268,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-10-14","date":"2025-10-08","document_id":"TSB 25-2477","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11024268-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11024268-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11024268","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_lincoln_aviator"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_lincoln_nautilus","2025_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}