{"nhtsa_id":11023975,"type":"service_campaign","type_name":"Service campaign","date_added":"2025-10-07","date":"2025-09-04","document_id":"2025080008","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"MBAG has determined the software of the control unit for the anti-theft warning system does not correspond to the current production configuration. There is a possibility that the alarm system (EDW) could be triggered while the vehicle is parked and locked. MBUSA is conducting a service campaign. An authorized Mercedes-Benz Sprinter dealer will update the anti-theft system software on the affected vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023975-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023975-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11023975","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"SPRINTER (VS30)","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}