{"nhtsa_id":11023360,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-09-26","date":"2025-09-26","document_id":"511967","mfr_campaign":"511967","replaces":null,"component":"ELECTRICAL SYSTEM; UNKNOWN OR OTHER","mfr_system":null,"summary":"According to Ford recall 25V442 / 25S72: \"On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, and/or potential inability to perform software updates. A rear-view camera that intermittently displays a blank image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023360-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023360-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11023360","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FOREST RIVER BUS","model":"ELDORADO","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER BUS","model":"FOREST RIVER VAN","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER BUS","model":"GLAVAL COMMUTE","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER BUS","model":"MOBILITY TRANS SAFETBUS","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER BUS","model":"MOBILITY TRANS SAFETBUS","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER BUS","model":"SENATOR II","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER BUS","model":"STARCRAFT STARLITE","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER BUS","model":"STARTRANS CANDIDATE II","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}