{"nhtsa_id":11023183,"type":"over_the_air","type_name":"Over-the-air update","date_added":"2025-09-17","date":"2025-09-09","document_id":"OTHERDOC_149","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of \"Uconnect Box Requires Service\" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of \"Uconnect Box Requires Service/Wifi Unavailable\" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023183-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023183-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11023183","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B1560","B1561","B1562","B22A9"],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_jeep_grand-cherokee","2025_jeep_grand-cherokee","2026_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE 4XE","year_from":2024,"year_to":2026,"match":"base","vehicle_ids":["2024_jeep_grand-cherokee","2025_jeep_grand-cherokee","2026_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE L","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_jeep_grand-cherokee-l","2025_jeep_grand-cherokee-l","2026_jeep_grand-cherokee-l"]},{"make":"JEEP","model":"GRAND WAGONEER","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_jeep_grand-wagoneer","2025_jeep_grand-wagoneer","2026_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_jeep_wagoneer","2025_jeep_wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2026,"year_to":2026,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}