{"nhtsa_id":11023182,"type":"over_the_air","type_name":"Over-the-air update","date_added":"2025-09-17","date":"2025-09-09","document_id":"OTHERDOC_148","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Global Telematics Box Module Over The Air Update from R5N & R5R1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of \"Uconnect Box Requires Service/Wifi Unavailable\" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of \"Uconnect Box Requires Service\" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023182-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023182-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11023182","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B1560","B1561","B1562","B22A9"],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ram_2500","2026_ram_2500"]},{"make":"RAM","model":"3500","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ram_3500","2026_ram_3500"]},{"make":"RAM","model":"4500","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ram_4500","2026_ram_4500"]},{"make":"RAM","model":"5500","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ram_5500","2026_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}