{"nhtsa_id":11023099,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-09-11","date":"2025-09-10","document_id":"TSB_ELE397","mfr_campaign":"SA625","replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"ELE","summary":"TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE NETWORK RESET (SA625) - This bulletin provides information to access the ‘Dealer Mode’ function on 2026MY models listed on page 6 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023099-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023099-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11023099","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"CARNIVAL","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_kia_carnival"]},{"make":"KIA","model":"CARNIVAL HYBRID","year_from":2026,"year_to":2026,"match":"base","vehicle_ids":["2026_kia_carnival"]},{"make":"KIA","model":"K5","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_kia_k5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}