{"nhtsa_id":11022976,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-09-09","date":"2024-04-30","document_id":"L1013","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; EXTERIOR LIGHTING; ELECTRICAL SYSTEM","mfr_system":null,"summary":"SERVICE BULLETIN L1013: S2 DEL MAR TCU CELLULAR CONNECTIVITY. PURPOSE: This bulletin informs that there is a population of S2 Del Mar motorcycles where the Telematic Control Unit (TCU) is not communicating on the cellular network. A TCU that is not communicating will prevent the LiveWire S2 mobile app from pairing with the motorcycle. That will prevent the app from displaying information such as Charge Level, Available Range, or charging progress. It will not allow the navigation feature to function on the instrument module. Firmware Over the Air (FOTA) updates are also not available without a cellular signal. The symptoms are: the customer cannot pair the motorcycle to the mobile app after repeated attempts, or the TCU signal strength display in the Bike Status screen always shows no signal. The cause for this issue is TCU software based and will be addressed in a future update. Current estimate time for a Digital Technician II (DT II) field release is June 2024.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11022976-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11022976-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11022976","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"lighting","name":"Lighting","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LIVEWIRE","model":"S2 DEL MAR","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_livewire_s2-del-mar"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}