{"nhtsa_id":11022842,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-09-05","date":"2025-09-04","document_id":"LI32.25-P-079708","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"Complaint Metallic clattering/noise from the area of the dashboard on uneven roads Cause A loose upper metal plate in the head bearing (support bushing) causes the noises. Remedy 1 - Check for loose metal plate by tapping your finger against the metal plate in the head bearing. See video \"Rattling Noises\" for reference. Metallic noises audible? • Yes: Replace head bearing (support bushing). • No: Replace shock-absorber strut. 2 - If the noises are still present after the head bearing (support bushing) is replaced, please replace the shock-absorber struts.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11022842-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11022842-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11022842","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S E","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S E 4MATIC+ COUPE","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 300","year_from":2022,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450 4MATIC ALL-TERRAIN","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300 4MATIC","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300 4MATIC COUPE","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450 4MATIC COUPE","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}