{"nhtsa_id":11021965,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-08-18","date":"2025-08-18","document_id":"511952","mfr_campaign":"511952","replaces":null,"component":"VISIBILITY/WIPER; ELECTRICAL SYSTEM","mfr_system":null,"summary":"According to Ford Recall 25V315: \"The infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed. A frozen rear-view camera display image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021965-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021965-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11021965","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"COACHMEN","model":"BEYOND","year_from":2022,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"COACHMEN","model":"CROSS TRAIL","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER","model":"FORESTER","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER","model":"ROCKPORT","year_from":2022,"year_to":2025,"match":"exact","vehicle_ids":["2022_forest-river_rockport","2023_forest-river_rockport","2024_forest-river_rockport","2025_forest-river_rockport"]},{"make":"FOREST RIVER","model":"SUNSEEKER","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}