{"nhtsa_id":11021892,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-08-15","date":"2025-08-09","document_id":"LI15.40-P-077947","mfr_campaign":null,"replaces":null,"component":"ENGINE","mfr_system":null,"summary":"Complaint Combustion engine could no longer be started, only electric driving possible Cause High-voltage belt-driven starter-alternator defective Remedy Requirement: Before carrying out test work, it must be ensured that the person performing the work has successfully completed the required qualification for work on the high-voltage system. Note: In order to check whether the high-voltage belt-driven starter-alternator is defective, please carry out the test below. If the fault \"P0E2F00 The electrical fuse B for the high voltage has a malfunction\" is stored in the N82/10 BMS control unit, the HV protocol must be checked to see whether the fuse for the auxiliary consumers is defective. In this case, the high-voltage battery must be replaced after the short circuit has been eliminated. (See attachment) The defective high-voltage belt-driven starter-alternator must always be sent back via the existing return delivery process for analysis. Check: Please disconnect the high-voltage plug at the high-voltage belt-driven starter-alternator and connect test adapter 000 589 94 63 00. Measure resistance HV+ to HV-. If the final measurement result is between 0–1 ohm, the high-voltage belt-driven starter-alternator with the short circuit must be replaced. If either one of or both the fault codes P0C0B16 and P0C0B17 are saved in the high-voltage belt-driven starter-alternator control unit G2/3, please replace the high-voltage belt-driven starter-alternator, since no short circuit can be measured here and this therefore concerns a hardware defect. Please check the serial number on the silver adhesive label below the SW number on the front of the high-voltage belt-driven starter-alternator. Example: 2314300044 (the first 10 digits, see attachment) Important note: If the number is greater than 2329100027, a TIPS case must be created. In this instance, please attach the following documents to the TIPS case: • Quick test • High-voltage event log • Picture of the silver adhesive label on the front of the high-voltage belt-driven starter-alternator (serial number) • Attach the measurement results with pictures","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021892-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021892-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11021892","components":[{"id":"engine","name":"Engine","parent":null}],"codes":["P0C0B","P0E2F"],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S E","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GT63 S E","year_from":2025,"year_to":2025,"match":"base","vehicle_ids":["2025_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG S 63 E 4MATIC+","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG SL63 S E","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}