{"nhtsa_id":11021844,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-08-13","date":"2025-08-07","document_id":"9100642","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021844-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021844-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11021844","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2019,"year_to":2026,"match":"exact","vehicle_ids":["2019_ram_2500","2020_ram_2500","2021_ram_2500","2022_ram_2500","2023_ram_2500","2024_ram_2500","2025_ram_2500","2026_ram_2500"]},{"make":"RAM","model":"3500","year_from":2019,"year_to":2026,"match":"exact","vehicle_ids":["2019_ram_3500","2020_ram_3500","2021_ram_3500","2022_ram_3500","2023_ram_3500","2024_ram_3500","2025_ram_3500","2026_ram_3500"]},{"make":"RAM","model":"4500","year_from":2019,"year_to":2026,"match":"exact","vehicle_ids":["2019_ram_4500","2020_ram_4500","2021_ram_4500","2022_ram_4500","2023_ram_4500","2024_ram_4500","2025_ram_4500","2026_ram_4500"]},{"make":"RAM","model":"5500","year_from":2019,"year_to":2026,"match":"exact","vehicle_ids":["2019_ram_5500","2020_ram_5500","2021_ram_5500","2022_ram_5500","2023_ram_5500","2024_ram_5500","2025_ram_5500","2026_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}