{"nhtsa_id":11021499,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-08-05","date":"2025-07-14","document_id":"SA-023-25a","mfr_campaign":null,"replaces":null,"component":"EXTERIOR LIGHTING; ENGINE; UNKNOWN OR OTHER","mfr_system":"Infotainment System","summary":"Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows \"X\" or \" \".","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021499-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021499-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11021499","components":[{"id":"engine","name":"Engine","parent":null},{"id":"lighting","name":"Lighting","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2025,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30","2022_mazda_cx-30","2023_mazda_cx-30","2024_mazda_cx-30","2025_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2025,"match":"exact","vehicle_ids":["2021_mazda_cx-5","2022_mazda_cx-5","2023_mazda_cx-5","2024_mazda_cx-5","2025_mazda_cx-5"]},{"make":"MAZDA","model":"CX-50","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_mazda_cx-50","2024_mazda_cx-50","2025_mazda_cx-50"]},{"make":"MAZDA","model":"CX-70","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_mazda_cx-70"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_mazda_cx-9","2022_mazda_cx-9","2023_mazda_cx-9"]},{"make":"MAZDA","model":"CX-90","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_mazda_cx-90","2025_mazda_cx-90"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2026,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3","2022_mazda_mazda3","2023_mazda_mazda3","2024_mazda_mazda3","2025_mazda_mazda3","2026_mazda_mazda3"]},{"make":"MAZDA","model":"MX-30","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_mazda_mx-30","2023_mazda_mx-30"]},{"make":"MAZDA","model":"MX-5","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_mazda_mx-5","2025_mazda_mx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}