{"nhtsa_id":11021147,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-08-01","date":"2025-07-31","document_id":"LI47.70-P-078563","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external socket flap of the vehicle socket (direct current) indicates an electrical fault. The actuator does not open. - The vehicle starts or charges normally and without any problems. Cause Software in the control unit \"N116/5 - DC charge-connection unit (DCCU)\". Remedy For model series 167, 254 (Only for USA): • Remedy is available: • Update software for N116/5 (DC charging control unit box) and perform SCN coding of N116/5. • Once the SCN coding has been updated, the engine diagnosis indicator lamp (MIL) is no longer actuated with this fault code. For Model Series 214: • Ensure N116/5 DCDC has latest software. • Perform SCN coding of the PTCU controller. • If MIL is still active, please open TIPS case and send to Body/Chassis/Entertainment inbox. For other model series: • Work on the SW remedy for N116/5 (DC charging control unit box) is in progress. • Once the software is available, update the software for N116/5 and perform SCN coding of N116/5. • If this problem occurs, the vehicle start or charging functions are normally not affected; therefore do not replace any parts. • Replacing parts does not solve this problem.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021147-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11021147-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11021147","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["P2E98"],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S E","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GT55","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63 S E","year_from":2025,"year_to":2025,"match":"base","vehicle_ids":["2025_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG S 63 E 4MATIC+","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 300","year_from":2022,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450 4MATIC ALL-TERRAIN","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300 4MATIC","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500 4MATIC","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 4MATIC","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 E 4MATIC","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 E 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 680 4MATIC","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}