{"nhtsa_id":11020999,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-07-30","date":"2025-07-25","document_id":"TSB 25-2351","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11020999-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11020999-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11020999","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"BRONCO SPORT","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_bronco-sport","2022_ford_bronco-sport","2023_ford_bronco-sport","2024_ford_bronco-sport"]},{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_ford_edge","2020_ford_edge","2021_ford_edge","2022_ford_edge","2023_ford_edge","2024_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_ford_escape","2021_ford_escape","2022_ford_escape","2023_ford_escape","2024_ford_escape"]},{"make":"FORD","model":"MAVERICK","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ford_maverick","2023_ford_maverick","2024_ford_maverick"]},{"make":"LINCOLN","model":"CORSAIR","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_lincoln_corsair","2021_lincoln_corsair","2022_lincoln_corsair","2023_lincoln_corsair","2024_lincoln_corsair"]},{"make":"LINCOLN","model":"MKX","year_from":2007,"year_to":2007,"match":"exact","vehicle_ids":["2007_lincoln_mkx"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2023,"match":"exact","vehicle_ids":["2019_lincoln_nautilus","2020_lincoln_nautilus","2021_lincoln_nautilus","2022_lincoln_nautilus","2023_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}