{"nhtsa_id":11020718,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-07-17","date":"2025-07-08","document_id":"SB2501","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of the spacer in the different kits, it is important to install all three the kit parts when replacing a flexible ball-joint. Do not mix parts of different repair kits!","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11020718-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11020718-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11020718","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VAN HOOL","model":"A300K","year_from":2006,"year_to":2006,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"A300K","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"A300K HYB","year_from":2005,"year_to":2005,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"A300L","year_from":2008,"year_to":2010,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"A300L","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"A330","year_from":2002,"year_to":2004,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"A330FC","year_from":2004,"year_to":2004,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"A330FC","year_from":2007,"year_to":2007,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"AG300","year_from":2002,"year_to":2004,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"AG300","year_from":2006,"year_to":2007,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"AG300","year_from":2009,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"AG300","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"C2045","year_from":2001,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"C3045","year_from":2010,"year_to":2010,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"CX35","year_from":2001,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"CX45","year_from":2001,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"CX45E","year_from":2021,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"T2140","year_from":2004,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"T2145","year_from":2001,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"TD925","year_from":2008,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"TDX25","year_from":2014,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"TDX25","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"TDX25E","year_from":2021,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"TX40","year_from":2001,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"VAN HOOL","model":"TX45","year_from":2001,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}