{"nhtsa_id":11020697,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-07-15","date":"2025-07-11","document_id":"LI54.30-P-078309","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable - without warning message in driver display. Display permanently or sporadically discolored and out of focus (see attachment). Cause Software for the A40/12 - Head-up display and N133/1 - Instrument cluster (IC) Remedy Software for the A40/12 - Head-up display and N133/1 - Instrument cluster (IC) is now available. Please update both control units. Note that issues may still occur even after the currently available software updates. Update: A new software version is planned to be released in Q4 of 2025. Once confirmed the LI will be updated. TIPS cases are no longer needed. Note: Please do not replace any parts for this complaint.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11020697-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11020697-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11020697","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG GLE53","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE53 4MATIC+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63 S","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63 S 4MATIC+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLS63","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLS63 4MATIC+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2020,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350 4MATIC","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450 4MATIC COUPE","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450E 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLS 450 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"GLS 600 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}