{"nhtsa_id":11020104,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-07-02","date":"2025-06-25","document_id":"08-199-25","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Radio USB Software Update to U35.18 The customer may describe one or more of the following: ● Radio Freeze (Rearview Camera (RVC) functions normally). ● Launch Surround Camera viewable in all apps. ● Activating driver and passenger massage via side doors causes Heads Up display (HU) to display a black screen or Media tab while the message popup appears. ● Turn by turn directions in the Instrument Panel Cluster (IPC) glitch when the vehicle reaches two miles (3.2 km) or less for the next turn. Other software improvements: ● Improvement in HU display content and layout settings. ● Wired Carplay audio improvement. This bulletin involves inspecting the software level and updating the software to U35.18.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11020104-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11020104-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11020104","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND WAGONEER","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_jeep_wagoneer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}