{"nhtsa_id":11019649,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-06-19","date":"2025-06-11","document_id":"SSM 53891","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY; ELECTRICAL SYSTEM","mfr_system":null,"summary":"2025 Expedition/Navigator vehicles equipped with PRBs do not deploy the running boards in auto mode when the easy entry/exit setting for \"Approach Detection\" is toggled on. This is a change from prior models. Easy entry/exit under Settings in the vehicle's center display screen incorrectly indicate PRBs will deploy if the approach detection is set to ON. This will be changed in a future Digital Experience software update. The Workshop Manual and Owners Manual are also being corrected to explain proper operation of PRBs during Approach Detection.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019649-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019649-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11019649","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}