{"nhtsa_id":11019599,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-06-17","date":"2025-06-02","document_id":"LI01.00-P-078172","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN; ENGINE","mfr_system":null,"summary":"Complaint Dull thumping noise or ticking noise under the vehicle in the area of the engine/two-mass flywheel/transmission. Is significantly perceptible at the front right wheel well and can also be faintly heard in the vehicle interior. Cause The ticking noise occurs in idle operation in drive program C & S at 780 rpm when the state of charge of the battery is over 65% and the load requirement at the belt-driven starter alternator is simultaneously over 25 Nm. The load requirement can occur due to a number of auxiliary consumers (e.g. air conditioning system, steering wheel or seat heating, etc.). Remedy Do not replace any parts Check whether a software update for N127 (PTCU) and N15/15 (transmission) is available. If no software update is available, create a TIPS case and send to HQ together with the following documents: • Videos of the problem from the exterior and in the vehicle interior • Control unit log, engine N3/10 (ME) • Control unit log, drivetrain N127 (PTCU)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019599-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019599-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11019599","components":[{"id":"engine","name":"Engine","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C43 4MATIC","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG SL43","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"REDUNDANT AMG GLC43 4MATIC","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}